Frequently Asked Questions

Here you'll find answers to the most important questions about your stay at the Hotel Alte Schule - summarized in a concise and clear format.

Hotel Alte Schule - 700 Years of History

Hotel Alte Schule.

Our FAQs.

  • 1. WHEN CAN I CHECK IN?

    “Old school” with “new ways”: Restrictions due to fixed check-in times are a thing of the past here. Check-in is entirely contactless. When you book, simply provide us with the names, addresses, and dates of birth of ALL arriving guests, and you’ll receive your room keys via our “keyboy” key safe or - brand new - your smartphone becomes your room key via the “JustIn mobile” app - simply install it in advance so we can send you the digital key on the morning of your arrival. Your rooms will be ready for occupancy by early afternoon at the latest. If you plan to arrive earlier, please let us know, and we’ll do our best to have the room ready for you in time.
    This check-in gives you flexibility, as you can store your luggage at the hotel at any time and start your first day in Lindau stress-free.
    The ECHT BODENSEE Card, with its many discounts, will be sent digitally to your email address on the day of your arrival. And last but not least: Contactless doesn’t mean no contact—we’re almost always available to assist you by phone or WhatsApp.

  • 2. WHERE CAN I PARK?

    The Hotel Alte Schule has NO parking spaces. The nearest parking facility is the Lindau “P4” parking garage, located directly across the street. The rate is € 1.80 per hour; there are no long-term rates.
    You can park more affordably at “P1” or “P2” for € 7.00 per day.

  • 3. WHEN IS BREAKFAST SERVED?

    Please look forward to our hearty breakfast, featuring mainly regional products. Depending on the season, you can expect either a breakfast served individually or a self-service buffet.

    Here, too, we’re mindful of our planet and offer almost exclusively products sourced from within a 50-kilometer radius. So your stomach, heart, and mind can all enjoy the experience equally.

    Book in advance for € 22 per person per day; children up to age 6 pay € 11. Please note that walk-in breakfasts are not always available.

  • 4. WHAT CAN YOU EAT FOR BREAKFAST WITH LACTOSE OR GLUTEN INTOLERANCE?

    If you let us know in advance, we'll be happy to provide the right products.

  • 5. IS TAP WATER OF DRINKING WATER QUALITY?

    Yes, Lake Constance is Europe's largest reservoir of drinking water.

  • 6. CAN I BRING MY DOG TO THE HOTEL?

    Pets are not allowed in our hotel.

  • 7. CAN I STORE MY BIKE SAFELY?

    Yes, we have a lockable bike storage room with a few outlets so that e-bikes can recharge properly.

  • 8. CAN I DRIVE MY CAR TO THE ISLAND OF LINDAU?

    Yes, you can drive up to the hotel and unload, but you cannot park there.

  • 9. Can we leave our luggage with you on the day of departure?

    Yes of course

  • 10. DO YOU HAVE WIFI?

    Yes, our hotel offers free Wi-Fi in all rooms.

  • 11. DO YOU HAVE ROOMS ACCESSIBLE TO PEOPLE WITH DISABILITIES?

    Unfortunately, no.

  • 12. IS THERE A REFRIGERATOR IN THE ROOM?

    Yes, in the two suites. In the other rooms, we've chosen not to include refrigerators to help protect the environment. You're welcome to use the communal refrigerator in the lobby.

  • 13. DO YOU OFFER ALLERGY-FRIENDLY BEDDING?

    Yes, in all the rooms.

  • 14. ARE THERE ROOMS WITHOUT CARPET?

    No, all the rooms have carpet.

  • 15. IS THERE AIR CONDITIONING IN THE ROOMS?

    Yes, all rooms and suites are equipped with air conditioning.

  • 16. HOW MUCH DO I PAY FOR MY CHILDREN?

    Children up to 2 years old stay for free in their parents' bed. A crib costs € 10 per stay.
    For children 2 years and older, we charge € 40 per night, including breakfast.

  • 17. HOW CAN I PAY?

    We accept cash, Visa, EC, and Mastercard. If you would like to make a bank transfer in advance, please contact us.

  • 18. WHAT ARE YOUR CANCELLATION POLICIES?

    Cancellations are free of charge up to 7 days before arrival. Up to 2 days before arrival, we charge 50% of the cost; from 2 days before arrival, 80%. Different cancellation policies may apply for trade shows or conferences.

    We recommend purchasing travel cancellation insurance.

  • 19. WHAT ARE YOUR TERMS AND CONDITIONS FOR BOOKINGS?

    Please find our Terms and Conditions here.